Why is communication the most important skill at work?
Communication is often described as an important workplace skill, but in reality it sits underneath almost everything people do at work. Communication influences leadership, teamwork, trust, collaboration, performance, customer relationships and behaviour change. Everything starts with communication. Organisations sometimes focus heavily on systems, processes and technical capability, yet many workplace challenges have communication sitting somewhere […]
What are human skills?
Human skills are the behaviours and personal abilities that influence how we communicate, connect and work with other people. They include skills such as communication, listening, emotional intelligence, empathy, collaboration, adaptability and relationship building. They are often described as “soft skills”, but that description can be misleading. Human skills are not soft. In many workplaces […]
How to Set SMART Leadership Goals for 2025: Strategies for Growth and Success.
As we approach the final quarter of 2024, now is the perfect time to start thinking ahead. Reflecting on the past year and setting SMART leadership goals for 2025 is crucial for any team leader aiming for real growth and success. This isn’t just about ticking boxes—it’s about setting enduring goals that foster development and […]
How to Build a Growth Mindset in the Workplace
By Debra Stevens When I first encountered the concept of a growth mindset, it completely changed how I approached leadership, both in my own development and in coaching others. I’ve witnessed firsthand how adopting a growth mindset can transform a workplace from a place of rigidity and fear of failure into an environment bursting with […]
The Power of Influence at work
How to improve your influencing skills for better leadership In the modern workplace, influencing skills are an essential cornerstone of successful leadership and collaboration. But why is influence at work needed? My blog post this week takes a closer look into the essence of influence, uncovering its role in creating successful outcomes, driving innovation, and […]
Week 4 : Discovering the Heart of Transformation with Debra Stevens , Speaker, Trainer, Coach and Author
Discovering the Heart of Transformation with Debra Stevens , Speaker, Trainer, Coach and Author In the realm of professional Coaching Training and development, it’s a rare and precious thing to encounter someone who not only brings a wealth of expertise to the table but also embodies a profound sense of care and commitment to the […]
Part 3. Harnessing Assertiveness at Work: A Step-by-Step Guide to Empowerment
Harnessing Assertiveness at Work: A Step-by-Step Guide to Empowerment In today’s fast-paced professional arena, mastering assertiveness at work is not merely an option but a necessity for effective communication and leadership. As we continue our exploration in the third week, let’s delve deeper into practical steps and strategies to develop and refine your assertiveness at […]
Three Ways to Show You Care As A Leader
How about this for a shocking statistic? In a poll of 3,500 UK professionals conducted by City and Guilds, 73% said they had poor leadership during the pandemic and a lack of good soft skills was the main culprit. For example, leaders were lacking in empathy; they didn’t listen, and they had very little connection […]