How do you train people to handle difficult conversations at work? You don’t train it by telling people what to say — you train it by changing how they show
How do you upskill your team to communicate more effectively? You don’t start with what to say — you start with how people behave. Most organisations try to fix communication
Why is listening such an important skill at work? Because people don’t need more talking — they need to feel heard. When people feel listened to, they are more engaged,
How do you improve communication in a team? You start by changing how people listen, not just how they talk. Most communication problems aren’t caused by a lack of information
Why is communication the most important skill at work? Because everything else depends on it. Whether you’re leading a team, selling an idea, managing conflict or building relationships, it all
Human skills are the behaviours that allow us to connect, communicate and build trust with other people. They include how we engage with others, how well we listen, our ability
As we approach the final quarter of 2024, now is the perfect time to start thinking ahead. Reflecting on the past year and setting SMART leadership goals for 2025 is
By Debra Stevens When I first encountered the concept of a growth mindset, it completely changed how I approached leadership, both in my own development and in coaching others. I’ve
Having influence at work is so important and you should look around you, who are the influencers where you work? How do they go about it? Take note because they
Influence at work is not about authority or title; it’s about the ability to sway opinions, inspire change, and drive outcomes. But how does one cultivate such a skill? This
How to improve your influencing skills for better leadership In the modern workplace, influencing skills are an essential cornerstone of successful leadership and collaboration. But why is influence at work
Discovering the Heart of Transformation with Debra Stevens , Speaker, Trainer, Coach and Author In the realm of professional Coaching Training and development, it’s a rare and precious thing to