Debra

Interactive Training Courses By Debra Stevens

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Negotiation Skills

Master the art of negotiation to achieve mutually beneficial outcomes and strengthen professional relationships.

Customised this Workshop

Who is this for?

  • Business professionals involved in negotiations

  • Managers and team leaders

  • Sales and procurement specialists

  • Anyone seeking to improve their negotiation skills

What will they gain?

  • Techniques for effective negotiation

  • Strategies to prepare and plan for negotiations

  • Skills to build rapport and manage conflicts

  • Improved ability to achieve win-win outcomes

 
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What To Expect From this DSTC workshop

Workshop Details

Workshop Title: Negotiation Skills  

Duration 1 to 2 days 

Course Leaders: 1 facilitator 

Number of Participants: max 12-15

Professional actors :Highly Recommended 

Workshop Overview

Participants will learn the essential components of effective communication, focusing on how to convey messages clearly and listen actively.

The workshop will include the Myers-Briggs Type Indicator (MBTI) questionnaires, delivered by certified MBTI practitioners, to help participants understand their communication styles and how to adapt them to different personalities.

Through interactive exercises, discussions, and role-plays with professional business actors, participants will develop practical skills to communicate confidently, manage conflicts, and build stronger professional relationships

Learning Outcomes:

  • Clear and concise communication: Learn techniques to articulate your thoughts clearly and concisely.

  • Active listening: Develop active listening skills to understand and respond to others effectively.

  • Empathy in communication: Enhance your ability to empathise with others and understand their perspectives.

  • Handle difficult conversations: Gain skills to manage and navigate challenging conversations with confidence.

  • Conflict resolution: Learn strategies to resolve conflicts and maintain positive relationships.

  • Adapt communication styles: Use MBTI to identify your communication style and learn how to adapt it to different audiences.

  • Build strong relationships: Develop skills to build trust and rapport through effective communication.

Post workshop

Access to training resource members area for self-directed learning with follow-up coaching emails for 6 weeks after the workshop.

This will include on-the-job exercises and suggested self-directed learning to ensure maximum retention of learning.

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Don't believe us, hear it from our particpants

"I’ve attended a few of DSTC’s training events. They worked with me to improve my sales and negotiating skills. What really impressed me with the training was how dynamic the training team were. Debra and her acting team were able to bring workplace situations to life, making the whole experience much more rewarding." This was not a naval gazing exercise of self-reflection but a constructive, dynamic and ultimately informative investigation into our differing psyches leading to greater awareness and understanding presented in an engaging manner. Skeptical colleagues were ultimately enthused by their learning, and we aim to broaden this experience with further courses."

Ian Shreeve FOUNDER | FUTURE PHARMACY

"Debra and her team have worked extensively with my team designing, refining and delivering sales and coaching training. Among the high value Debra’s group brings to the table is the ability to understand the customer and selling situation in all its richness and use their acting skills to bring those situations to life in a way that challenges those being trained. "

Nancy Forsyth SVP SALES LEARNING & DEVELOPMENT, NORTH AMERICAN HIGHER EDUCATION | PEARSON

"Debra has an astounding gift for getting very quickly to the customer’s needs. She takes the time to understand the exact needs and comes up with innovative ways to stimulate the teams. She stands out from the crowd."

Rita Snaddon MANAGER HIGHER AND VOCATIONAL EDUCATION | NOORDHOFF UITGEVERS BV

It’s time to Unleash Your Team's Potential With Our Transformative Workshops!

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