The Role of the Manager

Equip your managers with the essential skills and knowledge to effectively manage and lead their team to success.

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Who is this for?

  • New and aspiring managers

  • Existing managers seeking to refine their skills

  • Team leaders looking to transition into management roles

  • HR professionals involved in management development

What will they gain?

  • Understanding of key management responsibilities

  • Techniques for effective team leadership and motivation

  • Strategies for performance management and development

  • Skills to improve communication and decision-making

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What To Expect From this DSTC workshop

Workshop Details

Workshop Title: The Role of the Manager 

Duration 1 to 2 days 

Course Leaders: 1 facilitator 

Number of Participants: max 12-15

Professional actors :Highly Recommended 

Workshop Overview

Participants will explore the fundamental responsibilities of a manager and develop the essential skills needed to lead their teams effectively.

The workshop will include the Myers-Briggs Type Indicator (MBTI) questionnaires, delivered by certified MBTI practitioners, to help participants understand their own management style and how to adapt it to different team members.

Through interactive exercises, discussions, and role-plays with professional business actors, participants will learn techniques for team leadership, motivation, performance management, and effective decision-making.

Learning Outcomes:

  • Understand management responsibilities: Gain a clear understanding of the key roles and responsibilities of a manager.

  • Lead and motivate teams: Learn techniques to effectively lead and motivate team members to achieve their best performance.

  • Manage performance: Develop strategies for setting goals, providing feedback, and managing performance.

  • Improve communication skills: Enhance communication skills to ensure clear and effective interactions with team members.

  • Make informed decisions: Build decision-making skills to make sound and timely decisions.

  • Adapt management style: Use MBTI to understand your management style and how to adapt it to suit different team members.

  • Foster a positive work environment: Learn to create and maintain a positive and productive team environment.

Post workshop

Access to training resource members area for self-directed learning with follow-up coaching emails for 6 weeks after the workshop.

This will include on-the-job exercises and suggested self-directed learning to ensure maximum retention of learning.

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Why are we the right fit for you?

  • Customised Course Curriculum
  • 27+ Years of Expertise
  • Business Actors and Facilitators
  • Self Directeted Learning resource
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Don't believe us, hear it from our particpants

"I’ve attended a few of DSTC’s training events. They worked with me to improve my sales and negotiating skills. What really impressed me with the training was how dynamic the training team were. Debra and her acting team were able to bring workplace situations to life, making the whole experience much more rewarding." This was not a naval gazing exercise of self-reflection but a constructive, dynamic and ultimately informative investigation into our differing psyches leading to greater awareness and understanding presented in an engaging manner. Skeptical colleagues were ultimately enthused by their learning, and we aim to broaden this experience with further courses."

Ian Shreeve FOUNDER | FUTURE PHARMACY

"Debra and her team have worked extensively with my team designing, refining and delivering sales and coaching training. Among the high value Debra’s group brings to the table is the ability to understand the customer and selling situation in all its richness and use their acting skills to bring those situations to life in a way that challenges those being trained. "

Nancy Forsyth SVP SALES LEARNING & DEVELOPMENT, NORTH AMERICAN HIGHER EDUCATION | PEARSON

"Debra has an astounding gift for getting very quickly to the customer’s needs. She takes the time to understand the exact needs and comes up with innovative ways to stimulate the teams. She stands out from the crowd."

Rita Snaddon MANAGER HIGHER AND VOCATIONAL EDUCATION | NOORDHOFF UITGEVERS BV

It’s time to Unleash Your Team's Potential With Our Transformative Workshops!

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