Practical articles and Q&A posts about the human skills people need at work, including communication, listening, empathy, collaboration, confidence and influence.
Human skills are the behaviours and personal abilities that influence how we communicate, connect and work with other people. They include skills such as communication, listening, emotional intelligence, empathy, collaboration, adaptability and relationship building. They are often described as “soft skills”, but that description can be misleading. Human skills are not soft. In many workplaces…
Are you missing the hugs and the handshakes? Are you missing face to face connection and interaction? I know I am. Perhaps you would normally attend a January conference or training event where you can socialise with colleagues catch up and network. This year it’s all virtual, which is amazing but let’s face it, there…
