Managers and team leaders
HR professionals and training specialists
Experienced employees looking to mentor others
Individuals aspiring to develop coaching skills
Techniques for effective coaching and mentoring
Strategies to support and develop team members
Skills to build trust and rapport
Improved ability to provide constructive feedback
Workshop Title: Coaching and Mentoring
Duration 1 to 2 days
Course Leaders: 1 facilitator
Number of Participants: max 12-15
Professional actors :Highly Recommended
Participants will learn the fundamental principles of coaching and mentoring, focusing on how to effectively support and develop their team members.
The workshop will incorporate the Myers-Briggs Type Indicator (MBTI) questionnaires, delivered by certified MBTI practitioners, to help participants understand their own coaching style and how to tailor their approach to individual needs.
Through interactive exercises, discussions, and role-plays with professional business actors, participants will practice key coaching and mentoring techniques, enhancing their ability to build trust, provide constructive feedback, and foster professional growth.
Master coaching techniques: Develop effective coaching techniques to support and guide team members.
Build mentoring relationships: Learn how to establish and maintain strong mentoring relationships.
Enhance communication skills: Improve communication skills to build trust and rapport with mentees.
Provide constructive feedback: Develop the ability to give feedback that is specific, actionable, and supportive.
Understand individual needs: Use MBTI to understand different personality types and tailor coaching methods accordingly.
Foster professional growth: Learn strategies to support the ongoing development and career progression of team members.
Promote a learning culture: Encourage a culture of continuous learning and development within the team.
Access to training resource members area for self-directed learning with follow-up coaching emails for 6 weeks after the workshop.
This will include on-the-job exercises and suggested self-directed learning to ensure maximum retention of learning.
"I’ve attended a few of DSTC’s training events. They worked with me to improve my sales and negotiating skills. What really impressed me with the training was how dynamic the training team were. Debra and her acting team were able to bring workplace situations to life, making the whole experience much more rewarding." This was not a naval gazing exercise of self-reflection but a constructive, dynamic and ultimately informative investigation into our differing psyches leading to greater awareness and understanding presented in an engaging manner. Skeptical colleagues were ultimately enthused by their learning, and we aim to broaden this experience with further courses."
"Debra and her team have worked extensively with my team designing, refining and delivering sales and coaching training. Among the high value Debra’s group brings to the table is the ability to understand the customer and selling situation in all its richness and use their acting skills to bring those situations to life in a way that challenges those being trained. "