• Clear and concise communication: Learn techniques to articulate your thoughts clearly and concisely.

• Active listening: Develop active listening skills to understand and respond to others effectively.

• Empathy in communication: Enhance your ability to empathise with others and understand their perspectives.

• Handle difficult conversations: Gain skills to manage and navigate challenging conversations with confidence.

• Conflict resolution: Learn strategies to resolve conflicts and maintain positive relationships.

• Adapt communication styles: Use MBTI to identify your communication style and learn how to adapt it to different audiences.

• Build strong relationships: Develop skills to build trust and rapport through effective communication.

Workshop  Overview 

Participants will learn the essential components of effective communication, focusing on how to convey messages clearly and listen actively. The workshop will include the Myers-Briggs Type Indicator (MBTI) questionnaires, delivered by certified MBTI practitioners, to help participants understand their communication styles and how to adapt them to different personalities. Through interactive exercises, discussions, and role-plays with professional business actors, participants will develop practical skills to communicate confidently, manage conflicts, and build stronger professional relationships.

Post workshop 

Access to training resource members area for self-directed learning with follow-up coaching emails for 6 weeks after the workshop. This will include on-the-job exercises and suggested self-directed learning to ensure maximum retention of learning.